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Call Forwarding Setup

From your Office Cisco Phone

To forward calls on your primary line to another number:

  1. Press the Fwd All softkey.
  2. Enter a phone number to forward all calls.
    1. To forward to another Purdue Cisco number, enter “#” plus the 5-digit number.  (“#” makes a forwarded call that is missed on the new line to be sent to new line voicemail, not the original voicemail.  This is helpful if one of your co-workers is covering for you while you are out of the office.
      For example, Employee A is out of the office, but they have a back up, Employee B.  If Employee A forwarded their phone to Employee B with “#”, then if Employee B steps away from their desk and misses a call that was forwarded from Employee A, the call will go to Employee B’s voicemail.  Otherwise, the missed call would revert to Employee A’s voicemail.)
      1. Example – to forward to 44370, you would enter:
        # 44370
    1. To forward to phones with a 765 area code, enter “7” plus the 7-digit number.
      1. Example – to forward to (765) 555-1212, you would enter:
        7 5551212.
    1. To forward to phones with any other area code, enter “7 1” plus the full 10-digital number.
      1. Example - to forward to (317) 555-1212, you would enter:
        7 1 3175551212.
  3. Look for confirmation of the forward on your phone display.

To cancel call forwarding, press Fwd Off.

From the Web-based Self Care Portal

Call Forwarding can also be set up in the Self Care Portal: http://myphone.voip.purdue.edu.

If requested for a login, use your career account.

 

To set up your phone to forward all incoming calls to another number, perform the following procedure:

  1. Click the Phones tab.
  2. In the left navigation pane, click Call Forwarding.
  3. Click the phone number on which you want to set up call forwarding.
  4. Click the Forward Calls To: check box. 
  5. From the drop down list, select Add a New Number to enter an alternate number.
    1. To forward to phones with a 765 area code, please enter “7” plus the 7-digit number.
      1. Example – to forward to (765) 555-1212, you would enter
        7 5551212.
    1. To forward to phones with any other area code, please enter “7 1” plus the full 10-digital number.
      1. Example - to forward to (317) 555-1212, you would enter
        7 1 3175551212.
  6. Click Save